Cookie Policy

Effective Date: November 12, 2025

This Cookie Policy explains how Mayu Tune ("we," "us," or "our") uses cookies and similar technologies on our website and platform. By using our services, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and understanding how you use our site.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly:

• Authentication Cookies: Keep you logged in during your session
• Security Cookies: Protect against security threats and fraud
• Session Cookies: Remember your actions during a browsing session
• Load Balancing Cookies: Ensure consistent performance across our servers

2.2 Functional Cookies

These cookies enhance your experience on our platform:

• Preference Cookies: Remember your language and location settings
• Customization Cookies: Save your dashboard preferences
• Feedback Cookies: Remember if you've already provided feedback

2.3 Analytics Cookies

These cookies help us understand how visitors use our website:

• Google Analytics: Track page views, session duration, and user demographics
• Usage Analytics: Monitor feature usage and user behavior patterns
• Performance Cookies: Track loading times and error rates

2.4 Marketing Cookies

These cookies help us deliver relevant advertisements:

• Targeting Cookies: Deliver personalized content and advertisements
• Social Media Cookies: Enable social media sharing and integration
• Retargeting Cookies: Show relevant ads on other websites

3. Third-Party Cookies

We use services from third-party providers that may set their own cookies:

3.1 Payment Processing

• Razorpay: Secure payment processing and fraud prevention
• Payment Security: Additional security verification

3.2 Analytics and Performance

• Google Analytics: Website usage analytics
• Performance Monitoring: Track website speed and errors
• User Experience: A/B testing and feature optimization

3.3 Content Delivery

• CDN Services: Fast content delivery worldwide
• Media Optimization: Optimize images and videos for faster loading

4. How We Use Cookie Information

We use information collected through cookies to:

• Provide and maintain our services
• Personalize your experience
• Analyze usage patterns and improve our platform
• Provide customer support
• Ensure security and prevent fraud
• Deliver relevant marketing communications
• Comply with legal obligations

5. Cookie Lifespan

6. Managing Your Cookie Preferences

6.1 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

6.2 Opt-Out Options

You can opt out of specific cookies:

• Google Analytics: Google Analytics Opt-out
• Marketing Cookies: Use our cookie preference center (coming soon)
• Third-Party Tools: Your Online Choices

6.3 Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can accept all cookies, reject non-essential cookies, or customize your preferences. Your choices will be saved for future visits.

7. Impact of Disabling Cookies

Disabling cookies may affect your experience:

• You may need to log in again for each session
• Some features may not work properly
• Personalized content may not be available
• Analytics data may be less accurate
• Payment processing may be affected

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes and update the "Effective Date" at the top of this policy.

9. Data Protection Rights

Your cookie choices are part of your broader data protection rights. You have the right to:

• Access information about how we use cookies
• Request deletion of cookie-related data
• Object to certain types of cookie usage
• Withdraw consent for non-essential cookies

10. Contact Us

If you have questions about our use of cookies or this policy, please contact us: